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limited extension with ATA/OBi that has a dl with an analog paging device. need an option not to get external calls

limited extension with ATA/OBi that has a dl with an analog paging device. need an option not to get external calls - steve.main@bissell.com
Ryan Resultay over 2 years ago in RingCentral Admin Portal 0 Under review

Show address in contact profile & maybe be able to edit what information is showing

I would like to show the address in the contact profile. We have the office 365 contacts connected and in outlook we have the address listed but when you look in the ringcentral profile, it is only showing the mobile number, email and department. ...
Tessa Mabrey over 2 years ago in RingCentral Web/Desktop App 0 Under review

Add the ability to Modify the messages Ring Central sends for Voicemails

We would like to be able to modify the text that is inside the email that Ring Central sends when a voicemail is received by a user or queue in our system. We have systems in place to add these emails to our CRM, but with all of the extraneous tex...
Guest over 2 years ago in RingCentral Admin Portal 0 Under review

Senta CRM

Connect Senta CRM to be able to call from a website and flash up on screen who is calling
Guest over 2 years ago in RingCentral Integrations 1 Under review

Add Cisco ATA191-MPP to supported devices

All yours supported devices Cisco PAP2T, SPA 2102 or SPA 122 ATA already end-of sale and end of support. I am unable to provision a new device Cisco ATA191-MPP. RingCentral support unable to help with this. https://www.cisco.com/c/en/us/obsolete/u...
Igor Brunstein over 2 years ago in Hardware 0 Under review

Have a Vonage like modem to be able to hook standard phones, not only VOIP phones

Hello RC team Can you implement something similar to a vonage modem where I can have any normal phone hooked with a telephone cable to a modem. At this time, dependency only on VOIP phones is outdated. Having the ability to use the regular phones ...
Guest over 2 years ago in RingCentral Phone 0 Under review

Add Real-time Office Queue reporting

We'd like to monitor real-time queue status for our Office queues, similar to real-time Contact Center metrics/reportings.
Martin Thompsen over 2 years ago in RingCentral Analytics 1 Under review

During "All Page", exclude the originating phone from getting the ring back.

Anyone making an "All Page" knows what a irritating the ring back is when you are making a page.
Guest over 2 years ago in RingCentral Admin Portal 0 Under review

Need Lists option for Texting

I'm quite surprised this feature is not available and it was one of the main reasons I upgraded my account. I need to be able to organize my customers into different lists and be able to send them mass emails. ie: let's say I have 100 customers an...
Guest over 2 years ago in RingCentral Web/Desktop App 5 Under review

option to know if the call came from call queue or direct number

please add a settings where the user would know if the call came from call queue or direct number via IVR For example, if the caller press 1, 2 or 3
John Ramirez over 2 years ago in RingCentral Admin Portal 0 Under review