All ideas

Please create a feature in the admin portal to block specific numbers from calling all company and user phone numbers, along with SMS/Fax. Currently having to do so user by user is extremely time consuming and put our company at risk when scammers...

This webinar platform is basically useless as a lead generation tool currently. Poor registration options and tracking capabilities along with poor webinar capabilities for on demand webinars with no option to upload a webinar to the platform to p...

It seems I have to give admin rights to the portal in order to allow a manager to use Analytics. This is not the best practice especially if the manager loves to make changes that he/she don't care what the consequence is.

Recently, somehow our International Dialing feature was turned off, but we were unable to see when that happened or who made that change through the Audit Trail. Support told me that the "Billing" settings are not logged in the Audit Trail, but I ...

Call Queue setting should be done by the user - not by call q - if you have multiple call q this is very time consuming - you should be able to select call q by user.

How are the SLA calculated - can we set our preferences.

Please give serious consideration to adding the ability to Facebook Live a Ringcentral Meeting.

When in a meeting via RCVideo/Glip, having the ability to see messages or engage in a glip message on same screen vs minimizing your meeting, in order to respond to a glip message, or create a task, or multi task. If we could have a split screen o...

Please see the attachment. Column J shouldn’t state ‘Average Score’. Please change to ‘Score’. The numbers listed are individual scores for the agents. They are not averages.

Please add a differentiator in reporting so that the user can run a report based on the interaction date or the evaluation date.