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Integration with Velocify CRM

Useful to be able to integrate the 2 for efficiency of use.
Tyler Dresslar over 2 years ago in RingCentral Integrations 2 Under review

International Toll-free number calling

For RingCentral to add the feature/ability to call international toll-free numbers. We have just received confirmation that this article from January 2019 is still accurate: https://support.ringcentral.com/article/11306-International-Calling-UIFN-...
Guest over 2 years ago in RingCentral Phone 0 Under review

RingCentral Integration for Buildium

ring central integration for Buildium property management software.
Guest over 2 years ago in RingCentral Phone 1 Under review

Please can we have Admin access to reset Agents passwords on Contact Centre

Requesting a password reset on Contact Centre very often doesn't work and the user doesn't receive the email from NGAgentEventLog@incontact. It can sometimes take 2-3 times before the email goes through. It would therefore be extremely helpful if ...
Sarah Marshall over 2 years ago in RingCentral Contact Center 1 Under review

Add "Hub" to Office @ Hand windows app

The old Office @ Hand app had the "hub" button where you could see who was on a call and who they were on a call with. You call also see what #s were on park. This was very useful for many reason to all of my team members. Please consider adding s...
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Polycom VVX 601 Presence feature

Can we have the feature availability to leave the main phone screen blank and add the users on the sidecar on the Polycom VVX 601 .
Brenna Rabon over 2 years ago in Hardware 1 Will not implement

Gmail and Slack client

Allow Gmail and slack client, so as to semlesly integrate emails and slack into tasks, from the email call the person or send person a text all ones work critical communications in one place the “iCRM (Internal Customer Relationship Manager)” as I...
Guest over 2 years ago in RingCentral Contact Center 1 Under review

Would like to see the time of day graphics report back

No description provided
Guest over 2 years ago in RingCentral Analytics 1 Already exists

admin user account that has a different email for smaller businesses

Maybe you can do a write up to your managers and suggest that they come up with an admin user account that has a different email for smaller businesses like myself
Guest over 2 years ago in RingCentral Admin Portal 0 Under review

Set different caller ID for outbound calls using the line keys of the expansion module

The customer wanted to have the ability to set up different outbound caller ID numbers on the line keys of their expansion module for their users to be able to call out using their company numbers without having to change it on the service web.
Radney Porcioncula over 2 years ago in RingCentral Phone 0 Under review