Customer Ideas Portal

Currently cannot login to account with uOrgin ad blocker enabed. Have no issues with AWS, Azure or O365 with it enable only RingCentral.

The name of the previous user appears in the 911 dialog during reset and assign.

It would be helpful if we also show the report/data/analytics for the conversations in Glip. We can have a report wherein we rank the frequency of communication/messages for each Glip Channel created and they will be ranked. This way we can know a...

I've never met anyone that used/wanted a user greeting. The problem with it is it is the first option you hear when going in to record your voicemail greeting and half the time the persone records their VM on their user greeting and then they thin...

need to download all recordings in our cloud storage for all users at once

It would be really beneficial to be able to run analytics on Glip usage. We are using it to tell if remote workers are online and attending to messages, however there isn't any report that we can run to confirm our observations with data.

A plugin would be nice so we can use our SMS from RC to answer live chats or Help Desk tickets using SMS.

Whenever I open / launch my RingCentral Application on my Android Phone I can see that the default page/ is the Messages I want to have the ability to change it to the Phone tab

Beneficial for all users of this CRM

With so many new regulatory requirements, many companies are no longer allowing personal contacts to be stored on corporate systems or email servers. Currently, I can add a Microsoft account and a Google account but not two Microsoft or google acc...