Why is it Major updates are only going to Main Super Admin account. As a business partner i have customers whose Main super admin Account is not a technical person they are either business owner or some executive level person to own the accounts. ...
auomated option for calls to be forwarded to specific numbers
right now we have a custom rule for it but i have to create it manually every month .what i suggest is an option where calls are forwarded to a cell every week it changes but effective for a year not just a rule for a month
Pin conversations so they remain visible even in 'Show Unread' view
I have about 300 conversations/teams/etc in the left panel so I obviously ALWAYS have the 'Show Unread' on since scrolling through that long list is horribly inefficient. However, there are 4 or 5 conversations that I would want to pin to the top ...
Add New User to Discussion without Creating New Discussion
Currently, when adding another user to an existing ad hoc discussion, it creates a new discussion. The problem is all the history from the discussion is lost. A better option is to add the new user into the existing discussion.
Allow meeting hosts to re-enable the waiting room feature on specific meetings
Ring Central needs to change the settings to allow hosts to re-enable the waiting room after scheduling a meeting. If a host decides before or during the meeting that he/she would like to use the waiting room feature it should be available to cust...
When disable and re-enable a phone on the app, it reverts back to 4 Rings / 20 seconds.
Some of our users have multiple lines and multiple phones. Have more than 1 Polycom phone active at the same time seem to give us problems where few percent of the call gets dropped at 1 or 2 seconds. When we start disable 1 and enable the other, ...
Use RingCentral desktop app as an alarm in case of fire.
We, Driving Force, do not have land lines at some of our locations and exclusively use the RingCentral app on desktop and/or mobile devices. Looking for a method to alert personnel in specific buildings (i.e., only alert those in a building that i...
Add more filters to the All Calls page in the RC App
We need more filters! Currently I can only filter by contact. I should be able to filter by inbound calls, outbound calls, by date, length of call, company contacts, and guest contacts