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Customer Ideas Portal

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Archive Messaging as SMS when sent from Text widget

If a user sends a 'SMS' by selecting a Company contact from Text widget it should send out the SMS gateway and provide archiving as normal personal contact. We need this feature to ensure proper compliance of any texting. Or allow Admin to remove ...
Alex Obert over 2 years ago in RingCentral Mobile App / RingCentral Web/Desktop App 0 Under review

RingCentral Video Plugin/app for Word Press

According to statistic "42% of all websites on the entire Internet currently use WordPress as their content management system. This number is 36% for top 1 million websites, 20% for top 100K websites, and 14% for top 10K websites respe...
Guest over 2 years ago in RingCentral Integrations 1 Under review

Call log delivery feature -

Please consider improving the format of delivery of the call log from a zip/csv to an easily accessible excel or google doc editable format with one click.
Guest over 2 years ago in RingCentral Admin Portal 1 Already exists

Allow mobile app to identify ring central calls

allow iphone to identify incoming call as a ring central call to separate business/personal calls
Guest over 2 years ago in RingCentral Mobile App 3 Already exists

Call Queue Enhancement

I would like to request the ability for users on active calls within a call queue to receive other calls to the call queue on both their desktop handset (Polycom VVX 350 & 450) and RC mobile/desktop app.
Devang Patel over 2 years ago in Hardware / RingCentral Phone 0 Under review

Dial By Name with 4-5 digit dialing

Request to have the dial by name directory press option to have 4 to 5 digit dialing instead of 3.
Benedict Distajo over 2 years ago in RingCentral Admin Portal 0 Under review

Courtesy/Information Phone - Single Purpose

We used to have a phone in city hall that you could pick up and it would automatically call the mayor's office. This allowed them to get information. I was told this can not be done in RingCentral currently
Ken Martin - 3101 over 2 years ago in RingCentral Phone 0 Under review

Call handling - option for mobile app only

With the Outlook app now being the only way to schedule meetings from Outlook, calls now ring to the Outlook app. There is an option to turn off the desktop app, but the outlook app and mobile app are bundled. If we disable Outlook ringing when th...
Guest over 2 years ago in RingCentral Mobile App 0 Under review


Having the option to Pin the bar, and then unselect when looking at large reports
Guest over 2 years ago in RingCentral Analytics 0 Under review

Accessibility to the previous day stats

It would be nice to have a summary of how the previous day went available for review.
Guest over 2 years ago in RingCentral Analytics 0 Future consideration