Skip to Main Content

Customer Ideas Portal

Showing 7546 of 7546

Rejecting Call Queues, send to VM

We have a few users. We offer the option for callers to press 1 to call everyone simultaneously so that the first available user can get the call. If any individual user rejects a call in the queue, RingCentral waits five seconds and then rings th...
Gregory Hitzel about 3 years ago in RingCentral Phone 18 Future consideration

Conference Calling: Admin to change host code/participant code for security reasons

I'd like to add my voice to the chorus of those asking for the ability to change conference bridge numbers and host codes, for security reasons. It’s worrisome that RingCentral doesn’t allow this option.
over 3 years ago in RingCentral Phone 3 Under review

Looking to arrange HUD by Dept/group

It would also be nice if we could arrange our HUD by Dept so we can quickly identify our teams.
Jake Fletcher IT almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Delete bulk messages/Conversation in Unified App

There needs to be a way for admins to delete bulk messages.
Guest over 3 years ago in RingCentral Web/Desktop App 23 Future consideration

Create Shareable Link to RCV Recordings

Currently RCV only allows you to share RCV recordings directly with participants in that specific meeting. It would be useful to have a direct link to the recording that anyone could access, sent by some other means (e-mail, IM, etc.). The inabili...
Dave Carlson over 2 years ago in RingCentral Video 7 Future consideration

Please add an optional setting to automatically forward all calls when on a call or video.

When on a call, there is currently no way to automatically silence or forward incoming calls. This is disruptive to the current call, especially because the ringing of the incoming call is louder than the person on the current call. The user can c...
Brita Rust almost 3 years ago in RingCentral Web/Desktop App 1 Under review

Ability to Download Qos Reports

Currently, customers have to copy and paste data from the QoS portal for each incident. Preferably, they would want to download the data.
Rich Salazar over 2 years ago in RingCentral Analytics 4 Future consideration

Fax: Increase file attachment size limit.

FAXING: increase attachment size from 20 MB to 30MB, since most scanners scan to the full capacity around 30MB per max load of scanned documents
over 3 years ago in RingCentral Phone 3 Already exists

Remove Profile Picture

Please include the ability to remove (not change) profile picture and change to initial system default.
Guest almost 3 years ago in RingCentral Web/Desktop App 9 Under review

New RingCentral - no date stamp for text messages from the day of

Date and time stamp should be included in all text messages being sent within the RingCentral desktop app. At times, this is used in conjunction with our Accounting team to receive confirmation from users to approve certain matters. Having the tex...
Bianca Delgado about 1 year ago in RingCentral Web/Desktop App 2 Under review