Customer Ideas Portal

Date and time stamp should be included in all text messages being sent within the RingCentral desktop app. At times, this is used in conjunction with our Accounting team to receive confirmation from users to approve certain matters. Having the tex...

Tough to get users to take the time to upload and change their profile pictures. It would be great for admins to be able to use existing employee pictures (I.E. from Id badges/access cards) and update them globally. Even BETTER it would be great t...

Good afternoon, I was very happy to see that Ring Central Desktop ap fax allows me to create a custom fax cover sheet to add on all outgoing faxes processed through the desktop ap because our company is required to have a specific HIPPA statement ...

Allow Queue Managers to Log Users in\out of a queue.

We use our Teams status when we are in calls and meetings. We set it to let our team know we are away from our desk on lunch or breaks. Using RC, when a team member wants to transfer a call, it is not practical for them to check Teams first every ...

RingCentral Meetings and Zoom support sharing Host audio to a presentation. From our testing yesterday this is possible IF the RC Video session is started from the web app, but not if started from the all-in-one desktop app. Why:It is often useful...

Please include the ability to remove (not change) profile picture and change to initial system default.

It would be useful to sync the desktop application with the physical desk phone so that when clearing voicemails both are updated. OR when a call is answered on the desk phone it doesn't appear as missed in the desktop application

There needs to be a way for admins to delete bulk messages.

I use RC as my primary phone service. In many cases organizations send SMS messages from "short code" numbers. I can receive them on RC. But I can not respond. This is an important feature!