Customer Ideas Portal

I am having an issue with my Jabra Pro 925. It can work with the ring central app but not on a yealink phone. I know that this is not part of the certified list however we know that there a lot of people aside from us who have this headset. Please...

We have set up a lot of meetings ahead of time using RCM, and now that we're migrating to RCV, we are unable to join existing RCM Links using RCV. We can do this at the moment but once migration is complete, all existing scheduled RCM meetings won...

As an optometry company we have to send out generic word by word VMs to any patients that don't answer for things like contacts being picked up. It would be awesome to have a system created where I could record the generic message and save it in R...

It would be useful and user-friendly if we can BLOCK faxes and texts FROM the app and from the item. Something similar to the ability (preferably easier) to what we can do for unwanted callers.

We have integrated RingCentral with Dynamics 365 so our team members can answer calls directly inside Dynamics 365. When using the RingCentral app to transfer a call internally we can search anyone in the RingCentral directory. Unfortunately, we c...

Often times our teams change and we have to create a new group text, it would be helpful to be able to archive the old text strings so they do not get confused with the current ones on our recent lists.

This could be logging in. Also if they have received any calls in the last 90 days.

When a user pages a group it displays the group name on the recipients phone, no one knows who is initiating the page. We use this feature as a PANIC button and so it is important to know who is initiating the page.

The Archiver app currently has no control over the destination folder - it just syncs directly to Google Drive, and I'm assuming, creates it's own folder on whatever account you synced it with. For our purposes, the whole point of backing up this ...

In RC Meetings, there used to be a 'Hide Self View' option. My boss says this was one of the most important features to him. We have noticed that now we are having to switch to RC Video, the 'Hide Self View' option is no longer available. Is there...