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Customer Ideas Portal

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Jabra pro 925 incompatibility issues

I am having an issue with my Jabra Pro 925. It can work with the ring central app but not on a yealink phone. I know that this is not part of the certified list however we know that there a lot of people aside from us who have this headset. Please...
Reception 1 4 months ago in RingCentral Phone 0 Under review

Ability to Join RCM Links using RCV

We have set up a lot of meetings ahead of time using RCM, and now that we're migrating to RCV, we are unable to join existing RCM Links using RCV. We can do this at the moment but once migration is complete, all existing scheduled RCM meetings won...
Theodore Andre 4 months ago in RingCentral Video 1 Under review

Send recorded VM with one click instead of re-recording every generic VM.

As an optometry company we have to send out generic word by word VMs to any patients that don't answer for things like contacts being picked up. It would be awesome to have a system created where I could record the generic message and save it in R...
Jaron Kofoed 4 months ago in RingCentral Phone 0 Under review

Ability to BLOCK faxes and texts FROM the app and from the item similar to how we block certain calls

It would be useful and user-friendly if we can BLOCK faxes and texts FROM the app and from the item. Something similar to the ability (preferably easier) to what we can do for unwanted callers.
James Peterson 4 months ago in RingCentral Mobile App 0 Under review

Ability to see RingCentral user directory in Dynamics 365 RC App

We have integrated RingCentral with Dynamics 365 so our team members can answer calls directly inside Dynamics 365. When using the RingCentral app to transfer a call internally we can search anyone in the RingCentral directory. Unfortunately, we c...
Roger Hall 4 months ago in RingCentral Phone 0 Under review

Ability to archive old text strings

Often times our teams change and we have to create a new group text, it would be helpful to be able to archive the old text strings so they do not get confused with the current ones on our recent lists.
Kenyon Siebenthal 4 months ago in RingCentral Web/Desktop App 0 Under review

Create Audit Option to know if users use their RingCentral Account

This could be logging in. Also if they have received any calls in the last 90 days.
Chris Call 4 months ago in RingCentral Admin Portal 2 Under review

Add initiator name when paging a group

When a user pages a group it displays the group name on the recipients phone, no one knows who is initiating the page. We use this feature as a PANIC button and so it is important to know who is initiating the page.
Peter Evans 4 months ago in RingCentral Phone 0 Under review

Choose Destination Folder for Archiver Backups

The Archiver app currently has no control over the destination folder - it just syncs directly to Google Drive, and I'm assuming, creates it's own folder on whatever account you synced it with. For our purposes, the whole point of backing up this ...
David Holtman 4 months ago in RingCentral Integrations 0 Under review

Add 'Hide Self View' option to RC Video

In RC Meetings, there used to be a 'Hide Self View' option. My boss says this was one of the most important features to him. We have noticed that now we are having to switch to RC Video, the 'Hide Self View' option is no longer available. Is there...
Krista Lambert 4 months ago in RingCentral Video 0 Under review