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Support breadcrumb structure in support site

I navigate to my support cases, select a case, the navigation puts me into 'system status'. This seems a web design error. My expectation on bread crumbs is that enable backward traversing, this is adjacent traversing.
Guest over 1 year ago in Developer Platform and APIs 1 Planned

Call start times in hh:mm:ss.

In simple call logs, Analytics-Performance Reports and Analytics-QoS-Call logs, call start times are only given in hh:mm.
Gerard Juliano over 1 year ago in RingCentral Analytics 0 Planned

True "All" option in User filter on Performance Reports

Current functionality: The "Name" checkbox to include all users in the Users/Groups/Depts/IVRs/Queues filter seems to be setting the filter value to a static list of all current users. If I had saved a report yesterday that included all users, and...
Kyle Beck almost 2 years ago in RingCentral Analytics 0 Planned

Update status in app when in a webinar

Right now, I have the RingCentral app open and my status is "Available" while I'm in a RingCentral webinar as a participant. It would be great, while the app is open, to show some other status similar to a video status that automatically updates a...
Crystal Weber 6 months ago in RingCentral Webinar 1 Planned

Allow private add-ins to be installed from App Gallery

Problem Statement One cannot discover and install private bots and notification apps via the App Gallery. This makes it very difficult for employees to take advantage of these apps their developers build. Solution Create an area in the App Gallery...
Byrne Reese about 1 year ago in Developer Platform and APIs 0 Planned

Grant access to super admins to view active subscriptions for our end users

Grant access to super admins to view active subscriptions for our end users Essential.
Guest almost 2 years ago in RingCentral Analytics 0 Planned

Analytics for Standard users

It seems I have to give admin rights to the portal in order to allow a manager to use Analytics. This is not the best practice especially if the manager loves to make changes that he/she don't care what the consequence is.
Guest about 2 years ago in RingCentral Analytics 1 Planned

To add Admin role to view/access all user extensions call logs and recordings.

To add Admin role to view/access all user extensions call logs and recordings.
Guest over 2 years ago in RingCentral Analytics 1 Planned