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All ideas

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Dark Mode

Dark mode would enable more user friendly interface
Guest over 3 years ago in RingCentral Web/Desktop App 6 Implemented

Restore collapsable message pane

The message pane containing favorites, folders, and conversations used to be able to collapse. This was incredibly helpful - especially in work from home setups - as it saved room on our screens. Currently, the message panel has a fixed minimum wi...
Josh Fort 5 months ago in RingCentral Web/Desktop App 3 Implemented

A feature for automatically changing the User's call queue status during After Hours

To avoid call handling members having rejected calls due to staying in the queue accidently overnight, an automation which kicks everyone out until next start of business.
Cydney Davidson-Bey almost 2 years ago in RingCentral Admin Portal 3 Implemented

Past meetings to be shown on the meetings tab

It would be very useful to have the past meetings in the meetings tab to be able to locate any meetings that are required.
Guest about 2 years ago in RingCentral Video / RingCentral Web/Desktop App 3 Implemented

Glip/RCV need Breakout Rooms

Since this is a meeting room too we need to be able to use breakout rooms to make them more intimate.
Erica Owens almost 3 years ago in RingCentral Video 5 Implemented

Hide Incoming caller Id to call queue calls.

Need to have the option to hide the Incoming caller ID of the clients when calling a call queue extension.
Amira Alday almost 2 years ago in RingCentral Admin Portal 1 Implemented

Monthly / weekly call trends

So that the company can pin point at what time most calls are received & allocate staffing better
Guest about 2 years ago in RingCentral Analytics 1 Implemented

super admin profile to have more powerful access to filter call logs per sites and groups

super admin profile to have more powerful access to filter call logs per sites and groups have more group manager so that the call log filtering wont be limited to the group manager in charge of the site
Kevin Leaverton over 2 years ago in RingCentral Analytics 2 Implemented

RingCentral Video - Reactions

Our staff love to use the "reactions" type emojis within a video meeting. This will allow participates to interact within the meeting and not have to talk. This would be a huge benefit to the Video platform. :)
Jessica Esperson over 2 years ago in RingCentral Video 2 Implemented

Permit notifications when app is focused (new RC mutes when app in focus)

Old RC would provide sound notifications even if your app was focused. You could be ative in a team, and still receive sound notifications for other teams. Now, you do not get any sound notifications if the app is focused - it NEEDS to be out of f...
Louise Baker over 2 years ago in RingCentral Web/Desktop App 1 Implemented