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Option to turn off Active Speaker Expansion in Gallery View of RC Video Meeting

In gallery view the active user's window slightly expands and zooms in and out as people converse. This is visually distracting, especially during conversations with multiple people. I suggest having the option for users to turn this feature off. ...
Guest almost 2 years ago in RingCentral Video 3 Implemented

Export Message History

Save the already sent and received instant messages with team members over the past several months?
Guest about 2 years ago in RingCentral Web/Desktop App 1 Implemented

Decrease steps to Open Web case after portal Update

I love the new port view. While it's great create a web case is there, once I click it, I am taken to the support page and have to click create a case again. It has me logged in. I click create a case and it asks me to login. I wouldn't expect to ...
Jace Jones about 2 years ago in RingCentral Admin Portal 2 Implemented

Themes for the new Desktop App

We have been using Classic (Glip) for our team messaging and do not like the new Desktop App replacement because it lacks the ability to change Themes or to customize the layout/colors in any way other than accepting the 'light' or 'dark' modes, n...
Rod Neal about 2 years ago in RingCentral Web/Desktop App 3 Implemented

Analytics for Call Queue Manager

as per user i'd like to request that there be an option for a call queue manager to run analytics on their call queue. to me that seems sensible.
Jenny Remolacio about 1 year ago in RingCentral Analytics 1 Implemented

More Personalized Experience + Keyboard Shortcuts in the RingCentral App

You guys need to make the app more accessible via keyboard shortcuts. Things are way too buried and should be easier to get to without clicking.
Guest over 1 year ago in RingCentral Web/Desktop App 4 Implemented

Call Pickup group

"Modern" call pickup functionality. If you have to build a group, then put people in that group. Anyone in that group should just hit a button or code, to answer any ringing phone in that group. Having to enter the extension is redundant and exces...
Guest about 2 years ago in RingCentral Phone 2 Implemented

Provide enable/disable slider for queue members

Allow queue members to be turned on and off with a slider like ring groups.
Chris Waddington over 2 years ago in RingCentral Phone 4 Implemented

Private Chat with just host or cohost

We would like to keep students from chatting with each other privately by being able to disable private chat and only allowing private chats to happen between attendees and the host.
Guest over 2 years ago in RingCentral Video 10 Implemented

Create a report to see the total call volume broken down by each hour of the day

Would like to be able to track the busiest hours of each day over a long period of time. If the report could be sorted by user or all users, that would help project staffing needs
Guest over 1 year ago in RingCentral Analytics 2 Implemented