All ideas

Dark mode would enable more user friendly interface

The message pane containing favorites, folders, and conversations used to be able to collapse. This was incredibly helpful - especially in work from home setups - as it saved room on our screens. Currently, the message panel has a fixed minimum wi...

To avoid call handling members having rejected calls due to staying in the queue accidently overnight, an automation which kicks everyone out until next start of business.

It would be very useful to have the past meetings in the meetings tab to be able to locate any meetings that are required.

Since this is a meeting room too we need to be able to use breakout rooms to make them more intimate.

Need to have the option to hide the Incoming caller ID of the clients when calling a call queue extension.

So that the company can pin point at what time most calls are received & allocate staffing better

super admin profile to have more powerful access to filter call logs per sites and groups have more group manager so that the call log filtering wont be limited to the group manager in charge of the site

Our staff love to use the "reactions" type emojis within a video meeting. This will allow participates to interact within the meeting and not have to talk. This would be a huge benefit to the Video platform. :)

Old RC would provide sound notifications even if your app was focused. You could be ative in a team, and still receive sound notifications for other teams. Now, you do not get any sound notifications if the app is focused - it NEEDS to be out of f...