Skip to Main Content

All ideas

Showing 232

Where is the screen sharing feature in the new Unified App?

I do not see this feature??? When will the Meetings Desktop App no longer work?
Guest 10 months ago in RingCentral Meetings & Webinar 3 Already exists

report where you can see how many calls are coming into a call queue and who is answering the call. And how calls are being answerd by each ext in the call queue

report where you can see how many calls are coming into a call queue and who is answering the call. And how calls are being answerd by each ext in the call queue
Guest 11 months ago in RingCentral Admin Portal 1 Already exists

Integrate with VTiger CRM to enable click to call and other functionality

Here is documentation for doing an integration. https://help.vtiger.com/article/146992351-Phone-Calls-API-Usage
Guest 11 months ago in RingCentral Integrations 1 Already exists

Record Calls Based on Department

We have different roles set up, for example Sales. We would like the to be able to listen to all sales calls but no other recordings.
Guest 11 months ago in RingCentral Admin Portal 1 Already exists

Call Queues set on Simultaneous are able to answer more then one caller.

Call queues are able to see all unanswered clients and answer multiple clients at a time by putting the pervious client on hold to answer the next client.
Guest 11 months ago in RingCentral Admin Portal 1 Already exists

Email Notifications for SMS During After Hours

I'd like to request for an After Hours option for SMS notification. During After Hours I want a certain email to be assigned to receive those SMS notification.
Guest 11 months ago in RingCentral Mobile App 2 Already exists

Allow Team Administration and Export Data to be separate permissions in the Super Admin App role

Should be able to delegate different Super Admins to manage specific functionality of Team Administration and/OR Export Data. They should not be grouped together.
Tammie Phillips 11 months ago in RingCentral Web/Desktop App 4 Already exists

Text Message only for DL/VN Numbers without Phone calls

Customer wanted to have an option to send & receive Text message only on their RC number and can disable phone calls.
Guest 12 months ago in RingCentral Web/Desktop App 1 Already exists

Update email address

When people look up my name in Contacts, my email shows up as a long string of letters and numbers + the actual email address. For example: laladkf=eklklea-dklowfmjohnsmith@hello.com
Guest 12 months ago in RingCentral Web/Desktop App 3 Already exists

Change email address for RC App

When I started using the RC App, I migrated my contacts using Microsoft but, the email addresses associated and showing up on "My Profile" is no longer going to be used in the coming days. Also, some of the email addresses should not be showing on...
Guest 12 months ago in RingCentral Integrations 1 Already exists