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RingCentral Analytics to show words per message

This will help us to understand the use cases of how our teams are using RingCentral messenger for collaboration. Are they still doing the vast majority of lengthy messages in Email, or are we seeing a transition to MVP?
Ty Stephens over 2 years ago in RingCentral Analytics 0 Under review

Export tasks to Google or Outlook calendar

We use a Google Calendar to manage office appointments and meetings. Would be nice to export tasks to the calendar so we can keep everything centralized.
Guest over 2 years ago in RingCentral Mobile App / RingCentral Web/Desktop App 1 Under review

Meet Now option in New Application

Previously RC had the option to Schedule a Meeting or Meet Now options within Outlook using the Outlook Plug-in. It appears the new application only has the Schedule a Meeting Option, the Meet Now feature has be deprecated. Requesting to bring bac...
Guest over 2 years ago in RingCentral Video 0 Already exists

Need report on call barge log

It will track how many calls are barge and also we can check log
Guest over 2 years ago in RingCentral Phone 0 Under review

Native integration with Gorgias CRM

It would be great if you could look at native integration with Gorgias https://www.gorgias.com/ Currently we need to use integrations through companies like Pipedream.
Guest over 2 years ago in RingCentral Integrations 1 Under review

Option to Automatically place call queue members to available status

We were hoping to get a feature that will change the extension status to receive queue calls without changing it online or on the app. Certain options can be the following:1. Time specific (ex. Available after one hour or a scheduled shift) 2. Clo...
Roland Angoluan over 2 years ago in RingCentral Admin Portal 0 Under review

Reintroduce a dropdown for the UK timezone in Meetings Scheduler

There's no UK timezone in the dropdown in scheduler. It was suggested to me by your support team that I choose GMT but I pointed out to them that GMT only matched UK timezone 6 months of the year! It used to be there, I'm guessing it was an oversi...
Guest over 2 years ago in RingCentral Video 0 Under review

Screen stays on and available, even when you switch off the ringcentral app

Screen stays on and available when you switch off of the app, go to another tab... dueing working hours.
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Add the ability to remove self from a Team or group chat

Currently, you cannot remove yourself from a Team. You can close the Team but then it looks like you're just ignoring people.
Matt Martin over 2 years ago in RingCentral Web/Desktop App 12 Already exists

Allow OGMs from Prompts Library to be assigned to individual user's extension's voicemail boxes.

Allow OGMs from Prompts Library to be assigned to individual user's extension's voicemail boxes. I have certain users who prefer to have professionally recorded voicemail Outgoing Messages. I wish we could assign those sound files in the Prompts L...
Mike Fish over 2 years ago in RingCentral Admin Portal 0 Under review