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Allow admins to change user profile information (including pictures)

Tough to get users to take the time to upload and change their profile pictures. It would be great for admins to be able to use existing employee pictures (I.E. from Id badges/access cards) and update them globally. Even BETTER it would be great t...
Guest about 2 years ago in RingCentral Admin Portal 9 Under review

Give a reminder when calls are in Park

Calls in Park don’t get a reminder that there is a call waiting. One can also forget what # the call is parked on.
Guest over 2 years ago in RingCentral Phone 8 Planned

Allow RC App and EngageVoice/Integrations to communicate w/ each other.

Description: Our sales team is frequently on the road as part of the nature of their job. With that, they also desire to have a personal relationship with the customers that they interact with. In order to accomplish this, they provide their direc...
Doug Stevens 11 months ago in RingCentral Engage Voice 0 Under review

Holiday/Night Button

Why is a holiday/night "button" not available in the RingCentral universe? This has been a feature of traditional PBXs for DECADES. There needs to be a way that Holiday/Office Closed greeting and menus are simply activated, and a selection of seve...
Paul Blank 12 months ago in RingCentral Phone 1 Under review

Ability to **respond** to short code SMS messages.

I use RC as my primary phone service. In many cases organizations send SMS messages from "short code" numbers. I can receive them on RC. But I can not respond. This is an important feature!
Eugene's Phone over 1 year ago in RingCentral Mobile App 13 Under review

Remove Profile Picture

Please include the ability to remove (not change) profile picture and change to initial system default.
Guest over 1 year ago in RingCentral Web/Desktop App 7 Under review

Save custom status

I understand that we can set a custom status and I understand that there are 6 "canned" statuses. I would like the ability to either edit those 6 canned "slots" or add my own custom statuses that I might use frequently. I would find this super use...
Luke Sipple over 2 years ago in RingCentral Web/Desktop App 3 Under review

Desk Phone and Desktop application Sync

It would be useful to sync the desktop application with the physical desk phone so that when clearing voicemails both are updated. OR when a call is answered on the desk phone it doesn't appear as missed in the desktop application
Patty DePouw 9 months ago in RingCentral Web/Desktop App 4 Planned

Auto reply SMS to missed calls

I would like to have an auto reply text message sent out for a call that is missed to the customer who placed the call.
Guest almost 2 years ago in RingCentral Web/Desktop App 9 Planned

Access to everyone's voicemails by clicking on there extension without a password as Super admin!

As a super admin we should have access to all users passwords without having to change their password or pin! As owners of the business and phone account we shouldn't have to go through this to protect ourselves from suspicious activity from emplo...
Guest almost 2 years ago in RingCentral Admin Portal 3 Under review