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Create Shareable Link to RCV Recordings

Currently RCV only allows you to share RCV recordings directly with participants in that specific meeting. It would be useful to have a direct link to the recording that anyone could access, sent by some other means (e-mail, IM, etc.). The inabili...
Dave Carlson about 2 years ago in RingCentral Video 6 Future consideration

Custom fax coverpage upload allowable for Email faxes please!!! - HIPPA

Good afternoon, I was very happy to see that Ring Central Desktop ap fax allows me to create a custom fax cover sheet to add on all outgoing faxes processed through the desktop ap because our company is required to have a specific HIPPA statement ...
Alex McClelland over 3 years ago in RingCentral Phone 30 Future consideration

Desk Phone and Desktop application Sync

It would be useful to sync the desktop application with the physical desk phone so that when clearing voicemails both are updated. OR when a call is answered on the desk phone it doesn't appear as missed in the desktop application
Patty DePouw over 1 year ago in RingCentral Web/Desktop App 6 Planned

Allow Queue Managers to Log Users in\out of a queue.

Allow Queue Managers to Log Users in\out of a queue.
Randy Haun over 2 years ago in RingCentral Analytics 0 Future consideration

Give a reminder when calls are in Park

Calls in Park don’t get a reminder that there is a call waiting. One can also forget what # the call is parked on.
Guest over 3 years ago in RingCentral Phone 8 Planned

Holiday/Night Button

Why is a holiday/night "button" not available in the RingCentral universe? This has been a feature of traditional PBXs for DECADES. There needs to be a way that Holiday/Office Closed greeting and menus are simply activated, and a selection of seve...
Paul Blank almost 2 years ago in RingCentral Phone 1 Under review

Access to everyone's voicemails by clicking on there extension without a password as Super admin!

As a super admin we should have access to all users passwords without having to change their password or pin! As owners of the business and phone account we shouldn't have to go through this to protect ourselves from suspicious activity from emplo...
Guest almost 3 years ago in RingCentral Admin Portal 3 Under review

We can't delete tasks or remove them from already deleted groups.

We can't delete tasks or remove them from already deleted groups.
Алихан САПАРОВ about 2 years ago in RingCentral Web/Desktop App 1 Under review

Ability to Attach PDF Files with Texting with RC Phone App or RC App

Yes a person can send an Attachment when sending a SMS Text with the RC Phone App or with the RC App but that Attachment can't be a PDF File for some reason. 99.9% of what I need to send people are PDF Files
Jeff Hultberg about 3 years ago in RingCentral Phone 23 Will not implement

Set Users Status on their behalf

It would be nice to be able to set a users status remotely to DND if they are away from their desk or out of office.
Zoe Ratchford over 3 years ago in RingCentral Phone 13 Under review