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Customer Ideas Portal

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RingCentral App for Apple Watch

To make and receive calls via Apple Watch. For the Apple Watch to individually ring, the same way the iPhone rings.
Jorge Mico 2 months ago in RingCentral Mobile App 0 New

Without Archiver, Admin Portal Should Have No Data Retention or Do Not Delete the Call Recording

Without Archiver, Admin Portal Should Have No Data Retention or Do Not Delete the Call Recording
Maribel Lopez 2 months ago in RingCentral Admin Portal 0 New

Ability to Archive other data for all users not just call recordings

Right now admins can only archive data for call recording for all users but not other data like faxes. It would be great to have the ability to archive data for all users as admin.
James Peterson 3 months ago in RingCentral Admin Portal 1 New

Increase the # of queues a User can be a part of

We are large organization that provides support between different office locations. we also have MOE's for specific languages. One person may be added to 3 different sites meaning they would need to access a total of 6 groups. 2 for each site beca...
Maria Elena Santaella 3 months ago in RingCentral Admin Portal 0 New

Add the ability to see Online/Offine Status of Hard Phones through the User List Download In ServiceWeb(Excel & PDF)

When downloading the entire user list in Service Web in Excel format or PDF format, I would love to see a column added to see the online/offline status of each hard phone we have on the UID. This would enable us to perform quick audits to determin...
Michael Chambers 3 months ago in RingCentral Admin Portal 0 New

Fix Left click hold + Scrolling when copying SMS thread contents

All Users would benefit from this when they need to copy their SMS threads into a document case for recording. The app currently only will copy the visible SMS thread and will not allow anything further. It looks like it does, except when going ba...
Brent Harkey about 14 hours ago in RingCentral Web/Desktop App 0 New

pre-recorded messages played on the paging system

I would like to have pre-recorded messages played on the paging system. For example, fire drills, tornado warnings, etc. Can this be achieved through Ring Central where the receptionist can play a recording through the paging system to alert every...
Ralph Reyes 1 day ago in RingCentral Web/Desktop App 0 New

Use full screen for screen sharing

Since the last Ringcentral update, we have noticed the screen view for the person who is watching the shared screen is not the full screen, but rather has a lot of grey space around it. This is true even if screen is maximized. We would like it to...
Lisa Jackson 4 days ago in RingCentral Web/Desktop App 0 New

RingCentral For MS Teams logins

Id like to be in a position where the RingCentral app automatically logs in when I start MS Teams.
Mark Joaquin Marcelo 4 days ago in RingCentral Integrations 1 New

RingCentral app - schedule a meeting - default meeting calendar

When scheduling a RingCentral video meeting, the RC app defaults to "Outlook web calendar" which we are not using at our company. Employees have to keep changing back to "Calendar app" every time there's an update to the RC app. We need a way to d...
Rob Morrison 8 days ago in RingCentral Web/Desktop App 0 New