Customer Ideas Portal

We just installed this system in our conference room. It only supports Zoom and Teams. We would like it to integrate with RingCentral. This would be a huge benefit to our team as we really like using RingCentral for video conferencing.

Looking for an easy way to integrate with Power BI in order to streamline call dashboard.

This is to measure the efficiency of calls made per hour on different cities. The system can determine the city by using the area code of the phone number.

When you download your dashboard and widgets from the portal, the data is filtered to how you want it presented. When you download it from a subscription, the data filters to not translate over. The experience should match.

Advyzon is a CRM app for registered investment advisors. Phone service integration would be great!

I would like to see a report on "Call Handling" usage. This would give me an idea of who is forwarding to their personal cell phone or not.

This would allow individual team managers to manage the live data from their teams instead of having to wait for hourly updates.

After some time the 'live reports' page 'freezes' and becomes 'unresponsive'. If this is related to the admin platform's logon 'timeout', the suggestion is to keep the 'live reports page' independently signed in indefinitely until the user signs o...

This could be in the Live Reports or the App.

When a caller dials a number that is setup with a menu system, a key should be selected from the key board to proceed further. The selection the caller makes could an important call stat. As an example, if you have a menu system that has different...