Skip to Main Content

All ideas

Showing 5792 of 5792

Add emergency location to User Phones list and add ability to export list

This would be useful to review the current user phones in the company to ensure they are set to correct location and more importantly emergency location, adding this idea after ours were wrong and got routed to wrong 911 location.
Geoffrey Mayhew 14 days ago in RingCentral Admin Portal 0 New

Track logs for timeclock purposes

It would be good if we could track login, logout, lunchtime and brakes of the users. mainly for timeclock purposes
Sunuso Energy Main Line 14 days ago in RingCentral Admin Portal 0 New

In Call Handling be able to choose the call order between desktop/phoneapps as well.

Otherwise your phone and computer begin ringing at once and it is very disturbing. If i can defrentiate between app and deskphone, why not between apps as well?
Abe Friedman 14 days ago in RingCentral Mobile App 0 New

Add a phone number area to the team area so that the contact can be sent a text instead of an email.

Add a phone number area to the team area so that the contact can be sent a text instead of an email. I have over a 100 clients that I would like to use this area to send them a text message on the 15th of each month instead of emails because most ...
Brenda Brodin 14 days ago in RingCentral Rooms 0 New

Fax someone automatically uses fax number rather than phone number

When attempting to fax from the Contact screen, Ring automatically chooses the first number on file rather than the number labeled fax. This means that it is not useful to have the option to fax from the Contact section. It would be user friendly ...
Sarah Needler 14 days ago in RingCentral Phone 0 New

Unlimited amount of text notifications to an extension or queue.

Currently, there is only 5 people maximum that can get a notification via text when a missed call, voicemail, or fax comes through. I want all of my users to be text notified when there is a left voicemail or missed call to ensure maximum visibili...
Bryan Barber 14 days ago in RingCentral Admin Portal 0 New

Send Voice messages like whatsapp on RC

I would really appreciate it if you can add the ability to send VMs on RC like whatsapp allows to send VMs. Typing so much all day gets tiring and causes communication sentiment confusion at times too so sending VMs still avoiding getting on a mee...
Saurabh Sundariyal 14 days ago in RingCentral Admin Portal 0 New

Adoption & Usage Report for Common/Limited Exenstions

Adoption & Usage reporting only works for "User" phones. We would like to pull the same data from limited/common area phones as we perform monthly metrics.
Ryan Fielder 14 days ago in RingCentral Analytics 0 Future consideration

Allow Presence line call routing or forwarding back to originating extension

An administrative assistant who has a presence line on their handset, answers the presence line extension and determines that the caller should leave a message to the originating extension. There isn't a way at this moment for the call to be route...
Carlos Couto 14 days ago in RingCentral Phone 0 New

Add Person to multiple Call Que in once

Hey, at the moment if you want to add a person to a CQ you have to go manually into the CQ and add the user.I would suggest to do it the otherway around.go into the user-profile and add the user to all selected CQ's it saves a lot of time when you...
Steven Basmacioglu 15 days ago in RingCentral Admin Portal 1 New