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Hopefully Ring central extension in HubSpot having a feature to identify the recipient what keypresses in IVR menu the caller's pressing.

This is useful for us and easy to identify our productivity as a team.
Sheryl Medroso 12 days ago in RingCentral Integrations 0 New

Feature Request - Grandstream Deskphones Support via Assisted Provisioning

Dear RingCentral Support Team, I hope this message finds you well. I am writing to bring to your attention a feature request that I believe would greatly benefit our organization and potentially many other RingCentral users. Currently, we are usin...
Homert Tabuyan 12 days ago in Hardware 0 New

Put my User Management settings back

Please reinstate my user management settings. Ring Central has made them very complicated, and now I have to relearn it all to use it. I want to cry. I dont have the hours needed to relearn how to do everything. WHY on earth did Ring Central chang...
ASM LLC 12 days ago in RingCentral Admin Portal 0 New

Enable Call Recording by default when adding new users when Automatic Call Recording is active on the account

It would be great if by default Call Recording is enabled for newly created extensions when Automatic Call Recording is active on the account. At the moment we will need to manually add the newly created extension under Phone System> Auto-Recep...
Mark Joaquin Marcelo 13 days ago in RingCentral Admin Portal 0 New

Specify account phone number

Allow super admin to specify the RingCentral account phone instead of forcing a bogus temp phone number that no one can remember. Allow assignment of a company number.
Steve Bentley 13 days ago in RingCentral Admin Portal 0 New

Download Option for Desktop app version report

A download button would be useful for this report. Imagine if a large number of users are on the account. A download/export button would be most helpful.
Mark Joaquin Marcelo 13 days ago in RingCentral Web/Desktop App 0 New

County is not available for emergency response location

We have identified a critical issue concerning the acceptance of certain county/area inputs within our system. Upon customer attempts to update their location to the correct address, an error message is consistently generated: "Validation errors o...
Hiromithu Ishigaki 13 days ago in RingCentral Admin Portal 0 New

Call transcript with summary and call quality monitoring Feature as the CallRail has with extra 15% up charge for that feature will help both RingCentral in the game and customers will stay Loyal for long-term.

Call transcript with summary and call quality monitoring Feature, as the CallRail has an extra 15% upcharge for that feature, will help both RingCentral in the game and customers stay Loyal for the long term.
Thang Tuang 13 days ago in RingCentral Admin Portal 0 New

Texting Inactive Numbers Should Have Error

I tested the texting service to one of the numbers on our inventory( inactive), but it looks like it just goes through with no error message letting the customer know that we would be able to receive their text. I think it'd be helpful to get a te...
Corporate Office 13 days ago in RingCentral Mobile App 0 New

remove the option "Last year" on the download SMSlogs

customer is requesting to remove the option "Last year" from the download SMS logs as the option is giving confusion between the data retention policy and the option showing on the interface for downloading SMS logs which only allows for the past ...
Honey Joy Macatulad 13 days ago in RingCentral Admin Portal 0 New