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"Off Hook" auto dialing

I need a way to program a phone to automatically dial a (hard coded) number when the handset is picked up. You will commonly see this in common areas. For example, I would like to have a phone that when picked up auto dials a receptionist without ...
Guest over 2 years ago in RingCentral Phone 5 Implemented

Allow users to pickup a call ringing on another Extension

Most phone systems allow something like a "pickup group" which gives users in the same group the permission to pickup a ringing call on another extension. For example, lets say we have 10 users in a queue and 3 are away from their desk. However, o...
Guest about 3 years ago in RingCentral Phone 3 Implemented

Dashboard daily report

The ability to have users subscribe to a dashboard. Meaning that it can be sent out to users via email at a selected time. For example the end of each day.
Guest over 1 year ago in RingCentral Analytics 4 Implemented

Ability to subscribe to LOB Analytics Reports

Would be great if we can subscribe to reports created in the Line Of Business Analytics Reports.
Ty Stephens over 1 year ago in RingCentral Analytics 3 Implemented

dial pad fixed on the screen

Help the dial pad to not to pull up manually everytime to make a call
John Lachica almost 2 years ago in RingCentral Web/Desktop App 1 Implemented

Reporting where you can select/unselect the Dates/Days like Saturday and Sunday

Because if you now want to do a monthly reporting, you will get a wrong result. Saturdays, Sundays and days on which no Call was done are calculated into the average.we need a function to select the days that have been worked. Or the reporting sho...
Guest over 2 years ago in RingCentral Analytics 2 Implemented

Answered Metric

It would be great to see a metric that counts the calls that are actually answered by users instead of just inbound.
Guest over 2 years ago in RingCentral Analytics 2 Implemented

Allow reports to be run for only hours of operation.

Without this option I am forced to run separate reports for each day and then total them outside of Ring Central
Guest over 2 years ago in RingCentral Analytics 1 Implemented

Reassign Task to a Different Team or Group

I would like the ability to create a task and then either copy or reassign to a different team/conversation.
Holliday . about 2 years ago in RingCentral Web/Desktop App 0 Implemented

Integrate with Clio

Clio is a CRM and marketing tools used by 1,000's of attorneys across the country. It would be great if Ring Central had an integration with Clio.
Peggy Hoyt over 2 years ago in RingCentral Integrations 8 Implemented