All ideas

When we phone out, our location on people's caller ID shows us located in a different city and province than where we are actually located. This is becoming a problem as people are sensitive to possible scams and/or want to deal with local compani...

Our staff are able to book future half day annual leave outside of published schedules. The time off management tool only allows us to schedule a full day annual leave for outside of published schedules which we then have to remember to amend afte...

Our HR system uses hours to book annual leave for part time staff and we are considering utilising this for all employees.

Would like to be able to generate a daily report for our night shift (1800-0600). Currently, the only way to do this is to pick a date and time range and it will only generate a report for that specific date. Current daily report is 0000-2359.

I have been trying for over 15 minutes to find where I can add an extr extension (one without a device). I give up, I waste so much time trying to find things that should be simple to do and find.

We are interested in a report that shows Installed RingCentral Desktop App Versions per user. We get the following information via email, but no way of tracking down the users to force and update to latest version of RC desktop app. "In preparatio...

When Exporting a list of users- Report should include "user hours"

It would be useful if the observer can mute the beeping sound of the participants from entering and leaving the meeting. It’s very distracting!! and during the meeting I can’t mute it. Can you have a section on the window on the left side of the p...

Would be great if I could group Queues for overall, aggregate, report filtering purposes. You can currently do user groups.