All ideas

Why is it useful? - To have an organized way of submitting and tracking support cases and to see the volume of the affected users on the account. Who would benefit from it? - RingCentral, IT supports, Super Admin.- Eliminates multiple duplicated c...

My company has many locations that serve various purposes. Each with their own hours, IVRs, preferences, call queues depending on what that location does. The settings on the IVRs and call queues can change depending on the time of year and as the...

Many people have a desktop at work and use a laptop while traveling or working from home, myself included. If the softphone would deauthorize when exited I could use the softphone on my desktop at work and my laptop on the road or at home without ...

We need to be able to send messages to our entire team. More than 10 people. 20 would be ideal.

Any new RingCentral numbers would automatically added into an active TCR Campaign as opposed to manually having to add in numbers though the Number Assignment page every time a new number is created? This would streamline the onboarding process fo...

Please add an option under Automatic Call Recoding that will allow for us to chose to enable the announcement for Internal calls. Currently the three options are: 1) Play periodic tones for outbound calls 2) Play Call Recording Announcement for Ou...

We do all outbound calling for a number of clients who do fundraising. It would be nice to have the ability to add the company's logo to the emails we send out to their donors. It would also be great to have the ability to insert donation links in...

We keep contacts in separate folders by category and need access to the all.

I have a local Windows based server that automatically sorts all faxes located in a certain directory to correct patient folders. We receive hundreds of faxes per day throughout the day and it is tedious and time consuming to dedicate staff to man...

In the app, incoming calls only show a phone number for caller ID, no name appears. A basic request, I'm surprised it's not available.