All ideas

Hello RingCentral Dev team, Please migrate the functionality from https://service.ringcentral.com/.../messages/ page, to the new Windows and Mac RingCentral GLIP App. Enable the Queue Managers to listen to and delete queue voicemails right from wi...

I want to see a report that shows how many unread voicemails a user has in the voicemail box

Once an app on our developer platform has graduated, many properties of the app become read-only, and cannot be edited. Developers have often requested the ability to edit permission after graduation. This idea captures that ability, and would cre...

The "From" or "Calling Party" field is available in the Call Log but there does not seem to be a way to run historical reports on outbound calls made based on the Calling Party Number used for the outgoing call.

Currently, the SMS API only allows sending from extensions that are directly assigned to the logged in account. It would be EXTEREMLY useful to be able to either a) allow the main number account to send from any valid extension or b) create a way ...

Currently when quote message, its just repeating the text. Would be much more convenient, if possible to click at quoted text and it will lead to original message.

Right now the # or % of Missed calls with VMs include calls missed when someone is logged off for the day. We can't hold people to this metric because they can't be expected to answer calls when off the clock.

helps with sorting tasks. without it, very difficult to organize tasks

Right now, I have the RingCentral app open and my status is "Available" while I'm in a RingCentral webinar as a participant. It would be great, while the app is open, to show some other status similar to a video status that automatically updates a...

Customers with full time call recordings would like to bookmark calls where inappropriate language is used for follow up...even better to have the ability to initiate a warning message if bad language is being used