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Add ability to Forward Voicemail from Desktop App and Plugins.

Forwarding voicemails from the desktop app and various pluggins would be very helpful. Right now, if an admin gets a voicemail and needs to forward it, they have to log into the website to do it. The apps are great and really leave no reason to ev...
about 2 years ago in RingCentral Phone / RingCentral Web/Desktop App 17 Future consideration

Desktop App: Deauthorize Softphone on Exit (logout)

Many people have a desktop at work and use a laptop while traveling or working from home, myself included. If the softphone would deauthorize when exited I could use the softphone on my desktop at work and my laptop on the road or at home without ...
about 2 years ago in RingCentral Phone 2 Future consideration

Holiday/Night Button

Why is a holiday/night "button" not available in the RingCentral universe? This has been a feature of traditional PBXs for DECADES. There needs to be a way that Holiday/Office Closed greeting and menus are simply activated, and a selection of seve...
Paul Blank 6 months ago in RingCentral Phone 1 Under review

Voicemail setting should show up in desktop app when Voicemail Setting is selected in the Role

Desktop App > Settings > Phone > Voicemail ONLY shows up in the desktop app when Notifications is checked under User Settings in the assigned Role. It would make more sense for this to show up when Voicemail Settings is checked, as we hav...
Michael Shupe about 2 months ago in RingCentral Web/Desktop App 0 Under review

SMS: Scheduled SMS to be sent

I'd like to be able to schedule SMS/text messages in the future. Is there a way to do this in RC Desktop or via Office 365 or Google or a smartphone?
about 2 years ago in RingCentral Phone 15 Planned

Participant View Report Based on Date Range

It's very tedious to click "Participants" and export/copy and paste the "Meeting Participants Report" for each separate meeting. Can you please implement a feature to download a mass report for the Meeting Participant Report that can be filtered b...
Sheralin Li 5 days ago in RingCentral Meetings & Webinar 0 New

I would like to notifications on my samsung smart watch when I got a call, text, or message.

I like to keep my phone on silent and dont always have it on my person. I end up missing ring phone calls because I dont notice my phone is ringing. It seems like a reasonable request
Zack DeVries 5 days ago in RingCentral Mobile App 0 New

Show Presence as Not Available once call is initiated instead of waiting for call to connect

At the moment, if a user picks up their phone to dial a call, either from the desktop application or desk phone, they still show as available until that call connects. It would be most helpful if they showed as Not Available once the call was init...
Kiley Loveall 5 days ago in RingCentral Phone 0 New

cell phone app, add DND manual switch to kill auto on/off

app goes on DND automaticaly even when it is not wanted. Disconnected office calandar to stop some of that
Steve McNeal 5 days ago in RingCentral Mobile App 0 New

Queue voicemails display in chronological order (oldest first) by default setting

A queue setting that will display queue voicemails in the portal with the oldest on top by default. Currently refreshing the page in the portal resets the view to newest voicemails on top.
Cory Barnes 5 days ago in RingCentral Admin Portal 0 New