Customer Ideas Portal

When you are sharing your screen with a classroom of students as a host, the gallery view of your students turns into a strip of about 4-5 only. There is no way to see the rest of the class until you stop sharing. In a classroom setting, this proh...

When an Administrator inputs a certain date for the Data Retention Policy, previous messages stay intact. We would like to see the previous messages prior to the time of entry to no longer be visible. If you click the 'Learn More' link on the UI, ...

3-way call doesn’t show who you are connected to AND you can't remove one person from it. Can only end the entire call.

When a user submits an evaluation, only the person being evaluated receives the notification via the QM Tool that a new evaluation is ready to review. We should be able to choose additional people to receive a notification, like the agent's superv...

We would like to integrate Acuity scheduling with RingCentral meetings. We have the following request from one of our staff below" "In Acuity (acuityscheduling.com), there is a section on the left nav for Integrations. It is currently integrated w...

This will minimize call recipients' suspicion of unrecognized Caller IDs by identifying our outgoing calls as coming from a known and trusted business. It will also differentiate us from our competitors.

May i request a report where i can capture "Unavailable" time by user on hourly basis

It would be useful if the Ring Central Analytics were to include IVR Path reporting.

If RC is going to retire or sunset a application the customer need to be able to tell if any of the user are using the retire application.

When using the new RingCentral app (not Classic) the user doesn't have a choice of where files received in Glip messaging will download to. They automatically download to the default download folder for the PC. However, when using the RingCentral ...