Customer Ideas Portal

I find it takes an extra navigation step to add a contact, send a message, then go back to add another contact. Add a contact should be an option accessible by clicking the big + sign in the upper right corner of the dashboard.

Using MS Teams Embedded Dialer - option to exclude Guests when it pulls contacts from Azure AD

Integrate Ring Central with our point of sale, Repair Desk, so that when we are logged into Repair Desk and a customer call comes through, the customers info will come up and what repair they currently have in our store.

Customer request if ever the attachment was corrupted they want to see a prompt that attachment needs to update or revise.

The app is very good for team and customer communication and it would have been great to also have the RingCentral app available. also I do use freshbooks and buildbook as CRM and none are available.

Guest accounts (B2B Collabaration Users) in Microsoft Entra ID (previously Azure AD) should not sync along with regular contacts (Members) when using the MS Teams embedded dialer app. At a minimum, there should be an option to include or exclude M...

I need webinars to contain breakout rooms, preferably with links that participants can click on, so that my cohost doesn't have to assign each person into a breakout room. Breakout rooms are currently only available in Video Meetings, but this doe...

Please create a firmware/profile version for the Poly CCX 700 for RingCentral MVP. Just like the "MS Teams" or "Zoom" profiles you can select from, there should be a "RingCentral MVP". So that you can utilize all the features of the CCX 700. Join ...

Due to many new requirements by organizations like CMS calls recording are required to be kept for 10 years. With cloud based technology the storage can be unlimited. Even for an additional fee.

when a number is in the process of porting, we are not able to forward to that number because the system sees it as a RingCentral number but it is not because it hasn't ported. We sometimes need to forward to a line which hasn't ported yet and can...