All ideas

We'd like to see a report that shows how many times a user goes on DND that shows number of times and length of time a user is on DND.

I would like to have an auto reply text message sent out for a call that is missed to the customer who placed the call.

Add the folder feature back for easy organizing amongst teams

Please create a feature in the admin portal to block specific numbers from calling all company and user phone numbers, along with SMS/Fax. Currently having to do so user by user is extremely time consuming and put our company at risk when scammers...

On macOS, the Ring Central application installs a helper tool that requires privilege elevation to complete the install. Enterprises like ours do not provide administrative privileges to end users, so they can not elevate privileges. The end resul...

In New RC, it appears there is not a way to duplicate / copy a team. This feature is widely and heavily used within our org. We have a template team with members and tasks for each project, and this team is duplicated every time a new project land...

Most carriers I have worked with have the ability to send text messages to a phone number by sending an email. According to RC support this feature is not currently available. Would be a nice addition, especially for developers. Examples: ########...

Vote for this idea to join the waiting list for access to the upcoming RingCentral Video API. This idea pertains to making available to developers and partners a public RingCentral Video API that would contain the following features: Ability to cr...

Be able to set up text templates for recurring texts used by team members

Since fax history is only available for 30 days, the transmission notification email should have an option to include the fax as an attachment.