All ideas

When the customer downloads the audit trail via the portal, the date format appears as Month/Day/Year. However, the customer prefers it to be in the Australian format, which is Day/Month/Year. Interestingly, the audit trail displays the correct Au...

Everyone wants this. Please make it happen. I have been searching for two hours how to do this simple function that our old system was able to do. Why can't Ring Central come up with an address book accessible by all users? This is ridiculous and ...

We are trying to add multiple pages of presence to our Yealink phones. The only way to do this is for RingCentral to add that line of code to the phone’s firmware and then it’ll work. Yealink did not provide a firmware version, they said that Ring...

The number of Spam calls is growing every day.We need the ability to load multiple phone numbers from a file into the Block Spam feature

For text messaging on ring central. allowing all users of ring central to receive text messages simultaneously from the main number. This will allow all users to see text thread and reply to customers when other users are not available or have end...

The number of Spam calls is growing every day.We need ability to block spammer's phone numbers via API

Can RingCentral add the Firmware version our Phones (Poly and Yealink) are on in the Rooms & Devices reporting? This would make version control easier if we were able to reference a report in the Analytics portal that showed the current firmwa...

In the mobile app, users are able to see and access Paging Group Contacts under the Other tab. You can then click Page announcement and make a page. There is also an option to "Add to quick contacts". This works and shows up on both the mobile app...

We have to read a disclosure to clients and I'd like to have a recording I can send callers to. I currently send clients to a message only extension, but it is not recorded as part of the call. The government requires that the disclosure be record...

The delivery schedule doesn't allow me to specify a specific set of days of the week to send reports. For example, we need to be able to report on days Business Days Monday through Friday and not on the weekends. However, i can only do every day o...