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General Voicemail box

We would like to have a general voicemail box that would allow us in the app in to view new voicemails from multiple users. The email gets convoluted due to the amount of emails received. It would be nice to go to the app and have the voicemails s...
Jessica Morriston 21 days ago in RingCentral Phone 0 Under review

The ability to Mark texts unread when using the desktop application

One is able to mark texts unread in order to flag them for future reference when using the RingCentral app, however, when using the desktop application, this is not possible. sometimes if there is a response from the patient/client and the applica...
Dr. Silva 21 days ago in RingCentral Web/Desktop App 0 Under review

One-Page View of Directory/Status

With our old phone system (Mitel), there was an applet named Phone Assistant(https://oneview.mitel.com/s/article/Phone-Assistant). It provided a one-page view of all users and their current status (On a call, DND, idle, out, etc.). It was extremel...
JJ Vinas 21 days ago in RingCentral Web/Desktop App 0 Under review

Autoprovision support for Yealink CP935W conference phone

Please add autoprovision support for Yealink CP935W conference phone
Salvador Sandoval 21 days ago in Hardware 0 Under review

DND Reminders

I don't have a physical desk phone and rely solely on the RingCentral Windows app. I typically have other applications running in front of the RingCentral app and since I am only in the RingCentral app a small percentage of my day, often times I f...
Aaron Taylor 21 days ago in RingCentral Web/Desktop App 0 Under review

Get rid of the obsolescent RingCentral Meetings video service

We've moved over to RingCentral Video for meetings since Jan 2021 but the UI is still littered with settings and options for the old RingCentral Meetings. It causes endless confusion.
David Hepper 21 days ago in RingCentral Video 0 Under review

VVX 350 Polycom desk phone does not remember Speaker Phone volume after powering off and on again

The VVX 350 Polycom desk phone does not remember the Speaker Phone volume after powering off and on again Please configure the phone, so it remembers the Speakerphone volume. The Polycom phone does remember the Ring volume on the phone when unplug...
Peter Z. 22 days ago in Hardware 0 Under review

Ring Central Queue Manager

Would like to have a Read Only Option for all Features that the Queue Managers have.Giving them the capability to View but not make any changes.
Newton Sloan 22 days ago in RingCentral Admin Portal 0 Under review

Disable Speakerphone

Phones in secure locations require the disabling of the speakerphone. Controlling the feature/function from the Admin portal would be extremely useful; especially with a large number of phones to manage.
Joel Negron 22 days ago in RingCentral Admin Portal 0 Under review

Enable Audio Stream to play for on hold + IVR to choose type of Music / Content.

Enable Audio Stream to play for on hold + IVR to choose type of Music / Content1 - Essential enable Web based URL(s) or ATA input(S) of 1 or more Audio Streams for on hold music.2 - When a person is on hold they can select the type of music they l...
B K 22 days ago in RingCentral Phone 0 Under review