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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

All ideas

Showing 7576 of 7576

Answer and Transfer with Keyboard Only

Please add a way to answer a call and transfer it with the keyboard only. Currently I can answer a call and start a transfer, but I have to either use the mouse or press the tab key a bunch to select blind or attended transfer. Receptionists want ...
Matt Bray 13 days ago in RingCentral Phone 0 New

Ability to keep phone calls within RC app only (no pop up separate window) like RC phone app

When I upgraded from RC Phone app to unified RC App, I noticed that active calls would pop up in a separate window. I don't want calls to pop up in a separate window because it causes clutter and makes it harder to get to the active call in order ...
Skylar Heath 13 days ago in RingCentral Web/Desktop App 0 New

Bring back the pause media when a call is started

We had a feature (at least in the windows version) that paused all music and media if you answer a call. This is no longer an option and would be very useful to not have to manually pause my music when i call comes in so i can answer.
Jason Joyce 13 days ago in RingCentral Web/Desktop App 0 New

Disable Active Speaker Highlight

Please add the option to turn active speaker highlighting off for recordings.
Troy Mason 13 days ago in RingCentral Meetings & Webinar 0 New

Allow an outbound call to the blocked phone numbers

When a number is blocked, it should still allow users to make outbound call to that number.
Rowell Bunag 14 days ago in RingCentral Phone 0 New

Caller number to show up in Blind transfer from call queue

Incall queue, normally it shows the name of the person who blind transferred the call. The customer wants to show the number of the caller.
Blesilda Millan 14 days ago in RingCentral Web/Desktop App 0 New

List on the online account for the phone passwords

We did contacted support and we advised that the warranty will be voided, It would be helpful if there is a interface on the online account where the admin can see the list of the phone passwords for the account
James Paul Bermoy 14 days ago in RingCentral Admin Portal 0 New

Timer for Video calls

perhaps this is available and simply not activated, but a timer for the video calls and a history listing the length of each call would be invaluable
Chris Bojrab, MD 14 days ago in RingCentral Video 0 New

Remove Microsoft Support from SUSPECTED ROBOCALL classification

Dear RC, Microsoft's support number - where they call you back when you open a ticket with them (and ask them to call you) - is consistently marked as SUSPECTED ROBOCALL. This is certainly not a robocall number and it's (425) 635-2970. Is there a ...
Paul Kopalek 14 days ago in RingCentral Admin Portal 0 New

Play music during video meeting

We would like the ability to add music that all can hear during a team meeting on RC MVP desktop app. We'd like to be able to share a live music stream from YouTube or Spotify or similar services or the ability to play and share music files for al...
Jake Fletcher IT 14 days ago in RingCentral Video 0 New