All ideas

We are interested in a report that shows Installed RingCentral Desktop App Versions per user. We get the following information via email, but no way of tracking down the users to force and update to latest version of RC desktop app. "In preparatio...

I want to see what % of outbound calls is answered on average at specific time of a day.

Ability for the status to change to DND or Busy when your linked calendar shows busy.

This would be useful for creating Dashboard or Power BI for analysts. When we export the performance report, there should be a date attached beside the numbers from when the date was gathered. When the data is - for example, longer as far as weeks...

It is confusing having American settings.

sometimes I don't hear the message alert sound, for newly arrived messages, just because I am not at my desk all the time, I have to open the rincentral app, and look at the message section to realize there are unread messages sent by users, it ha...

Ringcentral should integrate with Agencybloc so that all call recordings, and text can be dropped into the client profile similar to Intulse.

For Queue managers who would like to see have a dashboard that alerts them when a metric falls out of an acceptable range (e.g. calls in queue above X).

Zoom already has this feature available. Your system is powered by Zoom right?

In certain states(Colorado) you do not need to announce a call is being recorded, as only one participant on the call may know if the call is recorded, by law. We would like to take off the announcement that a call is being recorded per extension,...