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Be able to automatically record meetings using templates and roles.

We want to have all meeting automatically recorded.
Benjamin Strauss 1 day ago in RingCentral Video 0 New

Rate Center Changes

It is confusing to get a number from a different area that reflects that it is local when it is not close the impacted area. For example, the area codes 608 and 715 will reflect that they belong to Green Bay even though they are not, they just hap...
Brian Miller about 15 hours ago in RingCentral Admin Portal 0 New

Bulk Delete of Unassigned Extensions

After bulk delete of user accounts, a pool of unassigned extensions are created. The numbers and licenses are not available for any subsequent bulk user creation because administrators are required to manually click though the delete of each unass...
Jody Ecklund 2 days ago in RingCentral Admin Portal 0 New

Add Titles to Recorded Meetings

Currently when looking at your recorded meetings it titles then "Scheduled Meeting" instead of the Meeting name, or a custom name we can title the recording. Having the recording titled with either the meeting name or allowing a custom name will g...
Stephen Powell Ext. 1170 about 16 hours ago in RingCentral Web/Desktop App 0 New

Notification for threshold on data retention.

We'd like to receive a notification once you are nearing/reached your limit for data retention for better management of data. Possible scenarios: Keeping track of auto recorded calls that are about to be deleted. Managing cloud/computer storage.
Jairus Candelaria 3 days ago in RingCentral Admin Portal 0 New

Park/Assigned Lines on Cordless Phones

We would like to have the ability to access private park lines from a cordless phone (eg, Yealkink W360). The phone iself has a "park" feature built in and also has ability to assign multiple lines, but I'm not able to make these work with our ass...
Elyse Watts 2 days ago in RingCentral Phone 0 New

Multiple RingCentral Profiles, Simultaneously Logged In

We run multiple business endeavors between my wife and I and we would find it helpful if we could log into multiple "phones" at the same time, similar to how multiple e-mail addresses can be accessed from a single email client. This would allow us...
Reuben Soto 12 months ago in RingCentral Phone 2 Future consideration

Mute incoming call notifications while currently on a call

Currently, while on a call other incoming calls will ring, can be heard by all parties, and must be rejected. An option to turn on DND whenever a call is taking place would eliminate this distraction.
Daniel Cobb 6 months ago in RingCentral Phone 7 Future consideration

SMS / Text Auto Responder

Hello! An Auto Text Responder would be a huge benefit to Ring Central. I'm a US customer and am a Realtor. There are auto Text responses that would help me greatly to be able to tell clients I'll get back to them shortly-whether I'm with my family...
about 2 years ago in RingCentral Phone 155 Planned

Assign ringtone for lines or groups

We've had a variety of request from users to have custom ringtones on the mobile app, desktop app and desk phones. Please comment and vote on this thread indicating the type of customization you are interested in.
about 2 years ago in RingCentral Phone 31 Future consideration