Skip to Main Content

Customer Ideas Portal

Showing 3704

Central Location/hub for SMS and Voicemail

Im a small business owner and looking to have one central location or hub that is shared between multiple users (extensions). For example: Phone calls, SMS, Voicemail, and missed calls can be viewed and responded by all users under one umbrella. C...
Ronald Clune 29 days ago in Developer Platform and APIs 0 Under review

Attaching pdfs to the text messages

When quoting clients for insurance, I would like to be able to attach a pdf of their quote for them to have, and then message them the quote.
Vic Afetian about 1 month ago in RingCentral Phone 0 Under review

"Rolodex" where you can house all your contacts that the entire company can reference.

Since Ring Central is for calls both incoming and outgoing it would be nice to be able to add contacts that the company uses such as vendors you work with, site contacts, etc.. Currently you can only add "Personal Contacts" which only the user can...
Luis Alvarez about 1 month ago in RingCentral Contact Center 0 Under review

It would be better if Ring Central had a Call Handling option to only ring Desktop, instead of Desktop and Mobile app

It would be better if Ring Central had a Call Handling option to only ring Desktop, instead of Desktop and Mobile app
Brian Bruck about 1 month ago in RingCentral Web/Desktop App 0 Under review

Make it possible to copy the phone number directly from the call list

It would be helpful to copy the phone number directly from the call list.Currently, the only way to copy the number of a caller is to click on that call, open the call details, and copy from there, which takes extra clicks.
Igor Roshchin about 1 month ago in RingCentral Phone 0 Under review

Closed caption in Phone app

people that are hard of hearing need closed captions for phone calls too; not just video meetings. This feature should be accessible in the Phone App and for voice mail; it should provide a text version of the voice mail.
Christy Stables about 1 month ago in RingCentral Phone 0 Under review

Select Caller ID

Users should be able to search Area code from the "My caller ID" section. User has to scroll through a number of area codes, it would be a lot easier if users can search area codes and a list of numbers attached to the area code is displayed.
Agent GRN 535 about 1 month ago in RingCentral Phone 0 Under review

add group contacts

add more than 50 members to a personal group contacts
company . about 1 month ago in RingCentral Admin Portal 0 Under review

Ability to download call recordings simultaneously

Please add feature to download all recording all at once, too hard to download one by one
company . about 1 month ago in RingCentral Admin Portal 0 Under review

Checkbox beside Fax Messages (to check off when fax has been reviewed)

I get so many fax messages, and I can't always check them right away. Usually I'll save the fax message as a PDF if the relevant file folder (for client files -- I'm a lawyer). But I don't always have time. It would be great if there were a checkb...
Ryan Dancey about 1 month ago in RingCentral Web/Desktop App 0 Under review