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cell phone app, add DND manual switch to kill auto on/off

app goes on DND automaticaly even when it is not wanted. Disconnected office calandar to stop some of that
Steve McNeal about 2 hours ago in RingCentral Mobile App 0 New

HUD Ring Desktop Application Active Call - Privacy???

Using the ring desktop applications HUD, a receptionist when looking to see if a user is on the phone can also see who the user is on the phone with (Phone number + Name). HUGE privacy concerns. Why should any user be able to see who the CEO or Hu...
Steven Lippolis about 2 hours ago in RingCentral Web/Desktop App 0 New

Queue voicemails display in chronological order (oldest first) by default setting

A queue setting that will display queue voicemails in the portal with the oldest on top by default. Currently refreshing the page in the portal resets the view to newest voicemails on top.
Cory Barnes about 2 hours ago in RingCentral Admin Portal 0 New

GLIP is not entirely compatible with the interpreter service

Case #15974204
Neal Prasad about 4 hours ago in RingCentral Web/Desktop App 0 Under review

SMS outbound caller ID name needs to reflect the company name.

This needs to be a feature that can be edited.
Blaise Furiato about 5 hours ago in RingCentral Web/Desktop App 0 New

[EXTENSION] Select Different Peripheral for Ringtones & In-Communication (Alike Webapp)

Would be great to have the possibility to select a different peripheral for ringtones & in-communication, juste like the webapp. When u get a double phone call, it rings way too loud in the ears. We don't understand the person, and it does hur...
Corentin LAUNAY about 5 hours ago in RingCentral Web/Desktop App 0 New

Make a Swap Users function

In our agency, some extensions are really tied to the program role, not the user. For example, our front desk staff. If a person who was in the role of our front desk support moved to a new job in the agency, they would not be keeping their extens...
Paul Dobbs about 7 hours ago in RingCentral Phone 0 New

Allow multiple users to view texts to the same phone number

Another service, GoTo Connect, allows for this feature, where inbound texts to a particular phone number, can be viewed by multiple users. This is important for us, especially for the after hours/ on call person. Just as the one "on-call" person o...
Office Main Line (for day and nighttime use) about 19 hours ago in RingCentral Mobile App 0 New

Sync Contacts with Workiz

Connect with Workiz
Alex Wells about 22 hours ago in RingCentral Integrations 1 Under review

Notification for threshold on data retention.

We'd like to receive a notification once you are nearing/reached your limit for data retention for better management of data. Possible scenarios: Keeping track of auto recorded calls that are about to be deleted. Managing cloud/computer storage.
Jairus Candelaria about 23 hours ago in RingCentral Admin Portal 0 New