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Status Future consideration
Categories RingCentral Video
Created by Guest
Created on Jan 21, 2021

Automatic Recording on RCV

There is currently no option to automatically record a meeting for Ringcentral Video unlike its latter, Ringcentral Meetings.

Product Line RingCentral Video & Meetings
  • Admin
    Jennifer Del Rosario
    Apr 19, 2022

    Hello all, apologies for my mistake. I will dig more into this and make sure that I'll notify you as soon as possible! I am changing the status back to under review. I appreciate your patience.

  • Susan Hemingway
    Apr 19, 2022

    I don't think has been rolled out yet. I don't see a setting on the admin portal yet.

  • Andrew Legrand
    Apr 19, 2022

    Jennifer, are you sure this is implemented? The attachment you provided specificaly says that automatic meeting recording is only available if RingCentral Meetings (not RingCentral Video) is selected as the video service.

  • Tammie Phillips
    Apr 19, 2022

    Please provide release notes and app version where this has been implemented.


  • Tammie Phillips
    Apr 19, 2022

    @jennifer Del Rosario you do realize that the link you posted is a direct reference to RingCentral Meetings and not RCV as this idea requested!



  • Admin
    Jennifer Del Rosario
    Apr 19, 2022
  • Andrew Legrand
    Apr 19, 2022

    @Jennifer Del Rosario was this released? I realize it's only a few days but I don't see it available yet.

  • Admin
    Jennifer Del Rosario
    Apr 4, 2022

    Hello All,

    This feature will be available on the 15th of this month. Thank you!

  • Ted Hughes
    Mar 1, 2022

    This is critical. Must keep using Zoom which offers this feature.

  • Jordan Brewer
    Oct 11, 2021

    Our company also requires all meetings to be recorded. We can not make the switch with out this feature.

  • Kristopher Heck
    Feb 25, 2021

    This feature is required for Financial Services clients or we can't move to RCV from RC Meetings.

2 MERGED

Automatic Recording on meetings for RCV

Merged
Automatic Recording on meetings for RCV
Guest 8 months ago in RingCentral Video 0 Future consideration
2 MERGED

Automatically Pause/Resume Screen Recording

Merged
We are currently utilizing a chrome extension in the Contact Center that automatically pauses screen recording when we go to a specific website to input credit card numbers so the call or screen doesn't get recorded. Once the website is closed, th...
Nina Congdon over 1 year ago in RingCentral Web/Desktop App 0 Future consideration
2 MERGED

Auto Record Ringcentral Video Meeting

Merged
In the old RCM tool we had the option to turn on auto-recording for meetings. Would be ideal to have this default option for RCV as well. How many times do we all intend to record... forget... and then awkwardly hit record mid-meeting?
Kunu Kaushal 6 months ago in RingCentral Video 0 Future consideration