RELATED IDEAS
Filter for Call Result
https://analytics.ringcentral.com/performance-report
The field for Call Result includes not connected calls which is added to call totals. As a manager of sales, accurate call counts are imperative
| Product Line | RingCentral Analytics |
Dear Customer,
Thank you for your feedback. Your need has been addressed.
We are happy to inform you that with our new product, LOB Analytics. LOB Analytics is a fully customizable dash-boarding and reporting solution that will give you access to very granular historical call activities data and analysis flexibility.
LOB Analytics features many advanced filtering capabilities.
Learn more about LOB Analytics here:
Refer User Guide
Watch Video Tutorials
-RingCentral Analytics Team