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Status Implemented
Created by Guest
Created on Jan 22, 2021

Filter for Call Result

https://analytics.ringcentral.com/performance-report


The field for Call Result includes not connected calls which is added to call totals. As a manager of sales, accurate call counts are imperative

Product Line RingCentral Analytics
  • Admin
    Pratibha Pandit
    Feb 23, 2022

    Dear Customer,

    Thank you for your feedback. Your need has been addressed.

    We are happy to inform you that with our new product, LOB Analytics. LOB Analytics is a fully customizable dash-boarding and reporting solution that will give you access to very granular historical call activities data and analysis flexibility.

    LOB Analytics features many advanced filtering capabilities.

    Learn more about LOB Analytics here:

    Refer User Guide

    Watch Video Tutorials


    -RingCentral Analytics Team