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Status New
Created by James Paul Bermoy
Created on Aug 21, 2023

Turn off DND from Online account admin portal

Should have a feature to disable DND status of user extension on the online account admin portal

  • Jeff Vargason
    Sep 21, 2023

    Yeah, they just announced a new feature in the portal that appeared to do this.

    • Administrators can view, edit, and activate call rules from the Admin Portal, including Do Not Disturb, providing better visibility and control of user call handling.

    In reality it lets you turn a "DND" slider off, but has no effect. It does let you turn it on though if it is off. Really? Why would I ever need to turn DND on for a user... If the slider doesn't turn off the DND, then it should be removed from the portal.