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Status New
Created by Holger Haase
Created on Aug 23, 2023

Possibility to filter by more criterias when adding members to a qall queue

There is no possibility to filter by department or other criteria beside Site when adding members to a qall queue. This is quite annoying as call queues most often are not the same as Site members. I think you and admins of many other companies will agree with me here. Best Regards

  • Alfie Al-Attiyah
    Aug 30, 2023

    It would be good if the user can choose from a drop menu the department they want. Meanwhile, searching with department name would list all the users in this department..