RELATED IDEAS
Possibility to filter by more criterias when adding members to a qall queue
There is no possibility to filter by department or other criteria beside Site when adding members to a qall queue. This is quite annoying as call queues most often are not the same as Site members. I think you and admins of many other companies will agree with me here. Best Regards
It would be good if the user can choose from a drop menu the department they want. Meanwhile, searching with department name would list all the users in this department..