RELATED IDEAS
Transfer live calls directly to the voicemail of a user extension using Mitel desk phone
We have a mitel desk phones where some live calls that we are receiving need to be transferred directly to the voicemail of a specific user extension.
This feature will be a great help to us because the calls will not ring on the user extension if its not that urgent.
We recently switched from Mitel to RingCentral. We were sold on the fact that our Mitel phones were fully compatible with the RingCentral service. The lack of this feature is a big disappointment and is negatively affecting our internal customer service team.