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Turn off notifications during nonwork hours for mobile app

Scheduling work hours is great so that work calls don't come through the mobile app after hours, the problem is that other notifications such as voicemail do make it through. Adding a customizable option to turn off notifications after hours when setting work hours would allow us to ensure that we are not interrupted by work when we are not on the clock. We could go back to enjoying our evenings and weekends again!

  • Brett Markwardt
  • Jan 22 2021
  • Implemented
Product Line RingCentral App
  • Mary Rose Regis commented
    28 Feb 09:54pm

    Here's the Setting for Mobile App (iOS). First, click your avatar in the upper right corner of your app. Next, under Settings, click Phone.

    Then, click Call Handling.

    Lastly, go to Call Handling. The screenshots attached are the settings that should be enabled under work hours and after hours.

  • Arun Baheti commented
    20 Dec, 2021 05:38am

    Am getting requests and complaints about this too. Staff enjoy having the app on their cell phones, but are concerned that they get notifications/alerts during "off" hours and weekends. They are concerned about glip/IM notices and beeps more than phone calls coming thru. I keep all notifications OFF and run or turn off the app, but that's too much for my users.

  • Guest commented
    10 Dec, 2021 12:47am

    It doesn’t work. I have my hours set and I still get all notifications after hours. This seems like a simple fix. Why does it not work?

  • Admin
    Jessica Hernandez commented
    16 Sep, 2021 04:46pm
  • Guest commented
    23 Feb, 2021 06:23pm

    Also would like seperate work hours for cell phone app. so that my cell phone won't ring after hours, but if I am working late, my office phone will.

  • Brett Markwardt commented
    22 Feb, 2021 09:09pm

    If it exists, it doesn't work. I set my work hours and the mobile app still sends notifications after hours. Please look into this further.

  • Guest commented
    28 Jan, 2021 03:04pm

    if it is already existed, how do I turn off the notification on RC apps? I think it would be a good idea to provide another link to help all of us to find it quickly. Thanks!

  • Guest commented
    22 Jan, 2021 11:02pm

    Great idea! Phones are distracting enough without having work seep into your weekends.