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Status Implemented
Created by Brett Markwardt (he, him)
Created on Jan 22, 2021

Turn off notifications during nonwork hours for mobile app

Scheduling work hours is great so that work calls don't come through the mobile app after hours, the problem is that other notifications such as voicemail do make it through. Adding a customizable option to turn off notifications after hours when setting work hours would allow us to ensure that we are not interrupted by work when we are not on the clock. We could go back to enjoying our evenings and weekends again!

Product Line RingCentral App
  • Mary Rose Regis
    Feb 28, 2022

    Here's the Setting for Mobile App (iOS). First, click your avatar in the upper right corner of your app. Next, under Settings, click Phone.

    Then, click Call Handling.

    Lastly, go to Call Handling. The screenshots attached are the settings that should be enabled under work hours and after hours.

  • Arun Baheti
    Dec 20, 2021

    Am getting requests and complaints about this too. Staff enjoy having the app on their cell phones, but are concerned that they get notifications/alerts during "off" hours and weekends. They are concerned about glip/IM notices and beeps more than phone calls coming thru. I keep all notifications OFF and run or turn off the app, but that's too much for my users.

  • Guest
    Dec 10, 2021

    It doesn’t work. I have my hours set and I still get all notifications after hours. This seems like a simple fix. Why does it not work?

  • Admin
    Jessica Hernandez
    Sep 16, 2021
  • Guest
    Feb 23, 2021

    Also would like seperate work hours for cell phone app. so that my cell phone won't ring after hours, but if I am working late, my office phone will.

  • Brett Markwardt (he, him)
    Feb 22, 2021

    If it exists, it doesn't work. I set my work hours and the mobile app still sends notifications after hours. Please look into this further.

  • Guest
    Jan 28, 2021

    if it is already existed, how do I turn off the notification on RC apps? I think it would be a good idea to provide another link to help all of us to find it quickly. Thanks!

  • Guest
    Jan 22, 2021

    Great idea! Phones are distracting enough without having work seep into your weekends.