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Status Under review
Categories RingCentral Phone
Created by Mendy Luther
Created on Jan 25, 2021

Conference call reporting

We need to be able to run a report to include calls where the initial caller is connected to someone and then adds another number to the call. We typically record those calls but noticed when trying to find it in the call log, it doesn't show the numbers together. You have to search each number. They may not always remember the numbers to search and would be much easier if they could pull a report of those types of calls only. I was told that this is in the works and it would be best to put an idea on this board to help expedite it.

Product Line RingCentral Phone
1 MERGED

Personal Audio Conference Account Reporting

Merged
We’re able to pull comprehensive reporting on RingCentral Meetings, user calling, messages, etc., but what is not available in the portal is reporting on the adoption and use of the audio only conference service assigned to each RingCentral user a...
Jonathan M Farley over 1 year ago in RingCentral Admin Portal 0 Under review