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Status New
Created by Rick Bickle
Created on Sep 5, 2023

Make outbound calls while on an email contact

Being able to place an outbound call while working an email contact is a vital part of our business to effectively work the email contact. Our workabourd is to (a) got to Unavailable, (2) park email contacat, (3) place outbound call, (4) unpark email contact, (5) complete the email email contact, (6) go back to Available.

It would be nice to be able to place the outbound call while still active on the email contact.