Community Ideas

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In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

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We can't wait to hear your bright ideas!

Able to see what RC Application that user are using (Mobile or PC app).

If RC is going to retire or sunset a application the customer need to be able to tell if any of the user are using the retire application.

  • Guest
  • Jan 26 2021
Product Line RingCentral App
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  • Travis McCarthy commented
    28 Jan 11:06pm

    Not sure if this will help but if you access the Quality of Service report in the Admin Portal (Reports --> Analytics --> Quality of Service [hover your mouse of the far left side of the screen to populate] --> Calls) you can see a list of all the calls taken. You can then filter on the name of each of your team members and the "endpoint" section will show how they are accessing RingCentral (Desktop, Mobile, App Browser, etc.) There is a way to see the various versions the users is utilizing as well but I cannot recall how to populate it, but I have seen it so I know it's there.