IS there not an app this is similar to the HUD function of CloudWork. Where you can have a larger graphic of either call queues (who is in the queue, how many, how long they have been there) Total calls answered . average pickup time etc.
And also ability to add individual extensions so you can see in larger graphics, who is on the phone, who they are talking too and how long they have ben talking for etc.
We really need this to manage our call centre. Im surprised we dont aloready have this