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Status New
Created by David Salabsky
Created on Sep 12, 2023

Paging Group Contact / Shortcut for Desktop App

In the mobile app, users are able to see and access Paging Group Contacts under the Other tab. You can then click Page announcement and make a page. There is also an option to "Add to quick contacts". This works and shows up on both the mobile app and the desktop app, however you are unable to use the Contact in the desktop app. There is no way to easily create a simple way to page. The only way is to know *84XXX# where XXX is the extension number (can be longer than three digits). This is very clunky and reminds me of something from the 80's or 90's, not a "cutting edge" phone system.

  • JG Lantigua
    Sep 25, 2023

    I spent days with support to finally get this response - "this feature is not yet part of our current updates." and to upvote this in the community page. This is a no brianer, we need this feature... how else do softphone only users page??