Community Ideas

Welcome! We're glad you're here.

In the Ideas Portal, we encourage you to share your ideas and feature improvements for RingCentral products. Whether you're an admin supporting your whole team on the RingCentral app, an employee attending meetings with RingCentral Video, or a developer using integrations, we want to hear from you!

You're invited to browse existing ideas, vote on features you would like to see, and leave comments sharing your use case.

We've put together a helpful guide for getting the most out of Submitting and Voting for Product Ideas.

We can't wait to hear your bright ideas!

Send a second Call Queue Voicemail email notification after hours

Customer would like to have a feature where a second email notification to be sent on a delay to another email address. Would prefer this email to be sent during off hours to an alternate address.

  • Guest
  • Jan 26 2021
Product Line RingCentral Admin Portal
  • Attach files
  • Jenn - Community Moderator commented
    21 Jun 10:43pm

    Hello there,


    This feature is available. You can add multiple email address.


    Enter the email address where the notification email is sent. You can enter multiple email addresses by separating them with a comma or semi-colon. This field has a limit of 255 characters.


    Thank you!