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Status New
Categories RingCentral Phone
Created by Ranier Gallego
Created on Sep 14, 2023

Install RingCentral application in batched

I want to be able to install the RC Phone app system wide for all users, without having to install it individually for each user that uses a single workstation.
Just like the RC Desktop App.

rc phone msi file


  • Ken OConnor
    Reply
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    Oct 11, 2023

    the exe does not have command line options or at least not the one that counts here but the MSI install has options. the default for the exe and msi is a per user install. But also the problem is the MSI does not auto update like the exe would. I had asked for install options for the exe but they cant do that according to them

    here is a command line with the option for all users. note path will be different the important part is the Allusers=1 also as you can see you can output logs as well

    this is in a Kaseya procedure but does not need to be

    %windir%\system32\msiexec.exe /i c:\kworking\Scripts\RingCentral-x64.msi AllUSERS=1 /qn /promptrestart /l* c:\kworking1\Scripts\ringcentral.log


    they think more small business not enterprise customers

  • Gaege Rivera - 1603
    Reply
    |
    Sep 14, 2023

    Ring has two different installs. One is the .exe that only installs to the profile and doesnt need admin rights. The other is the .MSI file that can be installed to the whole system.
    I used PDQ with the MSI and pushed it out company wide and it worked like a charm. The only pro/con depending on how you see it is that the .msi doesnt auto update like the .exe does.
    Pro : version control
    Con: You have to push the update back out every couple months. Thankfully, it only took about 20 seconds per device with PDQ YMMV.
    You can find the MSI and other versions here https://support.ringcentral.com/download.html