I think it would be great if Ring Central would offer text message retention policies which could be set per user or for the full organization. For example, our work email accounts automatically delete email older than 60 days. If Ring Central cou...
The one year document retention policy is inadequate for professioonal applications. Call logs should be accessible for at least two or three years, in line with business and industry best practices to retain correspondence records for at least tw...
Check out RingCentral Archiver: https://www.ringcentral.com/apps/ringcentral-archiver
or at least provide options of increasing/decreasing it per need.
Also increase days for data retention of recorded calls.