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Call Queue Position when customer is waiting, it should say there are 2 callers ahead or 1 or 5 callers ahead.
Product Line | RingCentral Phone |
This is a must if offering call queue to any package. Small business owners can receive alot of calls as well. This helps the callers know thier place and encourages them to stay online.
This must definitely be implemented
Desperately needed!
Interested for standard non contact centre package
Thanks for this idea. This is something that you can find in Contact Center, if that service is of interest to you.
We're happy to facilitate this conversation if you are interested. Please reach out to us at Community.Support@RingCentral.com
Call Queue Position when a customer is waiting, it should say there are 2 callers ahead or 1 or 5 callers ahead.