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Status New
Created by Brent Harkey
Created on Sep 28, 2023

Use 10DLC as primary when starting new text in Mobile app

When users start a new SMS message within the Mobile app, the 5 digit extension shows as the primary number and not the 10 digit. This causes missed text on the Windows app. By using the 10 digit as the primary it will have a better texting experience across platforms.