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Status New
Created by Kiara Aurora
Created on Oct 9, 2023

Extra options on Dial-By-Name Directory for users who's 1st names fall under same key combination

We have users with names falling under the same key combination, but different 1st names; for example, Sue, Stephanie, Stephen, and Steve all have the same key combination 783.
Before the DBN gets to Sue, we have to cross all these names.
We would like to have an option to skip to Sue for example.

  • Joseph Gorospe
    Nov 8, 2023

    There are also users whose 1st names are the same. We would like to have an option to skip the user where the call is not intended to.