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Status New
Created by Claire Tester
Created on Oct 26, 2023

Call Monitoring feature for mobile app (IOS and Android)

Submitting a feature request on behalf of the customer to add the Call Monitoring feature on HUD for Mobile app (IOS and Android). We replicated the issue on Android but there's no option to monitor the call.

Checked the Support site:https://support.ringcentral.com/article-v2/Monitoring-live-calls-in-the-RingCentral-app.html?brand=RingCentral&product=MVP&language=en_US

The monitoring of live calls is only available to the RC desktop app