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Status Under review
Created by Guest
Created on Feb 2, 2021

Call Notification as Banner Rather Than Full Screen Takeover

In the old phone icon app, I could change my notifications so that it send me an alert when someone was calling my ring central line. I would have the choice to decide if I wanted to click on the notification which brought me to the app so I could answer the call or not. Now if I am on the phone using my regular number the ring central line keeps popping up in the middle of my call. I used to be able to be on my phone and then swipe the banner notification up so I didn't have to deal with it. Now I can't use my phone if someone is calling.

1 MERGED

Suppress call popup on desktop app

Merged
Hello, We have a number of users who heavily utilize the messaging section of the RingCentral desktop app. It is very inconvenient for them to have constant call popups blocking them from messaging even when they have call notifications turned off...
David Radabaugh about 1 year ago in RingCentral Web/Desktop App 0 Under review