Skip to Main Content

Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.
Status New
Created by Corporate Office
Created on Dec 5, 2023

See Cal Queue Call Reporting on RingCentral App

Is there a way for me to see when calls are not answered from our main company line live? Preferably via mobile app.

Just to give you an overview, we have our system set-up so that all calls that come in are routed to a call queue which is our call center. Now, we want to be able to monitor that call queue for all the calls that are missed in the most convenient way possible. Is there a way to see their call history live to monitor any missed calls via ringcentral app desktop or mobile?